Voicemail is a convenient way to receive messages when you can’t answer your phone. It’s a great way to stay connected with friends, family, and colleagues, especially when you’re on the go. However, if you’re new to using a Samsung phone, you may not know how to check your voicemail. Here’s a quick and easy guide to help you get started.
First, you’ll need to find the voicemail app on your phone. The app icon is usually located in the main app drawer, but it may also be located in the settings menu. Once you’ve found the app, tap on it to open it. You’ll then be prompted to enter your voicemail password. If you’ve never set up a voicemail password before, you’ll need to do so by following the instructions on the screen. Once you’ve entered your password, you’ll be able to access your voicemail messages.
Your voicemail messages will be listed in chronological order, with the most recent messages at the top. To listen to a message, simply tap on it. You can also use the playback controls at the bottom of the screen to skip forward or back, or to adjust the volume. If you want to delete a message, tap on the trash can icon. You can also save a message to your phone by tapping on the download icon. Once you’ve listened to your messages, tap on the back arrow to return to the main voicemail screen.
Accessing Voicemail through the Phone App
Accessing your voicemail through the Phone app is a convenient and straightforward process. Follow these steps to retrieve your voicemails:
- Launch the Phone app: Locate the Phone app icon on your home screen or app drawer and tap on it to open the app.
- Navigate to the Voicemail tab: Once the Phone app is open, you will see several tabs along the bottom of the screen. Tap on the “Voicemail” tab to access your voicemail messages.
- Select a message: The Voicemail tab will display a list of your voicemail messages. Tap on the message you want to listen to.
- Play the message: The selected voicemail will start playing automatically. You can use the playback controls at the bottom of the screen to pause, resume, or skip the message.
- Save or delete the message: After listening to the message, you can choose to save it or delete it. Tap on the “Save” icon to save the message, or tap on the “Delete” icon to remove it from your voicemail inbox.
Here’s a table summarizing the steps for accessing voicemail through the Phone app:
| Step | Description |
|---|---|
| 1. | Launch the Phone app and tap on the “Voicemail” tab. |
| 2. | Select a voicemail message from the list. |
| 3. | Tap on the “Play” button to listen to the message. |
| 4. | Use the playback controls to pause, resume, or skip the message. |
| 5. | Tap on the “Save” or “Delete” icon to save or remove the message. |
Using the Visual Voicemail Service
Visual Voicemail is a convenient feature that allows you to view your voicemails as a list of text messages. This makes it easy to see who called, when they called, and what they said without having to listen to the entire voicemail. To use Visual Voicemail, you need to activate the service on your phone. Once activated, you can access your voicemails by opening the Phone app, tapping the Voicemail tab, and then tapping the Visual Voicemail icon.
When you open Visual Voicemail, you will see a list of your voicemails. Each voicemail will be displayed as a text message, with the caller’s name, phone number, time, and date. You can tap on a voicemail to listen to it or read the transcript. You can also tap on the Details button to see more information about the voicemail, such as the caller’s contact information and the size of the voicemail.
Visual Voicemail is a great way to manage your voicemails. It’s easy to use and can help you save time. Here is a table that summarizes the steps on how to use Visual Voicemail:
| Step | Instructions |
|---|---|
| 1 | Open the Phone app. |
| 2 | Tap the Voicemail tab. |
| 3 | Tap the Visual Voicemail icon. |
| 4 | Select a voicemail to listen to or read the transcript. |
Saving Voicemails
To save a voicemail for future reference, follow these steps:
- Press the “1” key on your phone keypad to access your voicemail.
- Listen to the voicemail message you want to save.
- Press the “7” key to save the message.
- A confirmation message will be played, and the voicemail will be saved in your “Saved” folder.
Deleting Voicemails
To delete unwanted voicemails:
- Call your voicemail by pressing “1” on your phone keypad.
- Listen to the voicemail message you want to delete.
- Press the “#” key to delete the message.
- A confirmation message will be played, and the voicemail will be deleted.
Customizing Voicemail Greetings
You can customize your voicemail greeting to make it more personal and informative.
- Call your voicemail by pressing “1” on your phone keypad.
- Listen to the greeting and press “2” to customize it.
- Record your new greeting by speaking into the microphone.
- Press “1” to save your greeting.
Greeting Options
You can choose from the following greeting options:
| Option | Description |
|---|---|
| Standard | A basic greeting that includes your name and contact information. |
| Business | A professional greeting that includes your company name and contact information. |
| Custom | A personalized greeting that you create yourself. |
Troubleshoot Common Voicemail Issues
Can’t Access Voicemail
Verify that your voicemail service is active. Contact your carrier if it’s not.
Check your network connection. You may need to be in an area with good reception.
Reset your voicemail by dialing **#61** followed by your phone number. This clears any temporary issues.
Background Noise or Distortion
Move to a quieter location or use a headset to reduce background noise.
Adjust the volume on your phone or headset to a comfortable level.
Check if your device is properly connected to the network.
Unable to Delete Voicemails
Free up space on your voicemail inbox by deleting old messages.
If messages are still being deleted, contact your carrier for assistance.
Receive No Other Call Notifications
Check your voicemail and block settings. Ensure that you have not blocked incoming calls.
Reset your voicemail by dialing **#61** followed by your phone number. This will restore all voicemail settings.
Voicemail Transcriptions Not Working
Ensure that your device supports voicemail transcription.
Check with your carrier to verify that voicemail transcription is enabled for your account.
Note that transcription accuracy varies and may not be perfect.
Can’t Change Voicemail Greetings
Dial your voicemail number and enter your voicemail password.
Follow the prompts to create or change your voicemail greeting.
If you continue to have issues, contact your carrier for assistance.
Managing Voicemail Messages
To manage your voicemail messages, follow these steps:
1. Access your voicemail
Dial your voicemail number (*99) or call your phone number from another phone. Enter your password when prompted.
2. Listen to your messages
Press the 1 key to listen to your new messages. Press the 2 key to listen to your saved messages. Press the 3 key to listen to your deleted messages.
3. Save a message
To save a message, press the # key while listening to the message. The message will be moved to your saved messages folder.
4. Delete a message
To delete a message, press the 2 key while listening to the message. The message will be moved to your deleted messages folder.
5. Mark a message as unread
To mark a message as unread, press the 0 key while listening to the message. The message will be moved back to your new messages folder.
6. Share a message
To share a message, press the 6 key while listening to the message. You can then share the message via SMS, email, or Bluetooth.
7. Customize your voicemail settings
To customize your voicemail settings, press the 7 key while listening to the message. You can change your greeting, password, and other settings.
| Setting | Value |
|---|---|
| Greeting | Customizable |
| Password | Customizable |
| Message storage time | Customizable |
| Notification settings | Customizable |
How To Check Voicemail In Samsung
Enabling Conditional Voicemail Forwarding
Conditional voicemail forwarding allows you to forward your voicemail messages to a different number when certain conditions are met, such as when you’re unavailable or on a specific day of the week. To enable conditional voicemail forwarding, follow these steps:
| Condition | How to Enable |
|---|---|
| When you’re unavailable | Dial *94 and follow the prompts |
| When you’re on a specific day of the week | Dial *95 and follow the prompts |
| When you’re on a specific time of day | Dial *96 and follow the prompts |
Once you have enabled conditional voicemail forwarding, you will need to enter the phone number that you want your voicemails to be forwarded to. You can enter up to five phone numbers. To enter a phone number, dial *97 and follow the prompts.
You can also change the conditions for when your voicemail messages are forwarded. To do this, dial *98 and follow the prompts.
Advanced Voicemail Features
Samsung smartphones offer a range of advanced voicemail features that enhance your voicemail management experience. Here are some key features:
Customizable Greetings
Create personalized voicemail greetings to welcome callers with a specific message. You can record different greetings for different callers or groups, ensuring a tailored response.
Selective Call Blocking
Block specific numbers or callers from leaving voicemails. You can add phone numbers to your blocked list and screen calls from them, preventing unwanted messages.
Voicemail Transcription
Receive transcripts of your voicemail messages as text. This feature is incredibly convenient, allowing you to quickly scan and understand the main points of each voicemail without listening to the entire message.
Notifications and Alerts
Set up alerts and notifications for new voicemail messages. You can receive email, text message, or push notifications to stay notified when you have a new message.
Multiple Voicemail Boxes
Create multiple voicemail boxes to separate personal and business calls or manage different areas of your life. You can have multiple boxes with dedicated greetings, settings, and blocked numbers.
Call Screening
Screen calls before they reach your voicemail. You can set up rules to automatically respond to certain callers, such as sending them straight to voicemail or playing a custom message.
Visual Voicemail
Access your voicemails visually, with a list of messages and their details. You can quickly preview, play, and manage your messages without calling your voicemail.
Advanced Settings
Customize your voicemail settings to fit your preferences. You can adjust the message length, set up forwarding options, and configure voicemail storage.
Message Management
Easily manage your voicemail messages. You can save, delete, forward, or reply to messages, giving you complete control over your voicemail.
Customizable Menu Options
Personalize your voicemail menu by adding or removing options. You can configure the menu to your liking, making it easy to navigate and access features.
| Feature | Description |
|---|---|
| Custom Greetings | Create unique greetings for different callers or groups. |
| Selective Call Blocking | Prevent specific numbers or callers from leaving voicemails. |
| Voicemail Transcription | Receive text transcripts of voicemail messages for easy reading. |
| Multiple Voicemail Boxes | Manage separate voicemail boxes for personal and business calls. |
| Advanced Settings | Customize voicemail settings, including message length and forwarding options. |
| Customizable Menu Options | Configure the voicemail menu to suit your preferences. |
How To Check Voicemail In Samsung
Checking your voicemail on a Samsung phone is a simple process that can be completed in just a few steps.
1. Open the Phone app.
2. Tap the Voicemail tab.
3. Enter your voicemail password.
4. You will now see a list of your voicemails. Tap on a voicemail to listen to it.
5. To delete a voicemail, tap on the Delete icon.
6. To save a voicemail, tap on the Save icon.
7. To reply to a voicemail, tap on the Reply icon.
People Also Ask
How do I set up voicemail on my Samsung phone?
To set up voicemail on your Samsung phone, follow these steps:
1. Open the Phone app.
2. Tap the Voicemail tab.
3. Tap on the Settings icon.
4. Tap on the Voicemail Setup option.
5. Enter your voicemail password.
6. Follow the prompts to set up your voicemail.
How do I change my voicemail password?
To change your voicemail password, follow these steps:
1. Open the Phone app.
2. Tap the Voicemail tab.
3. Tap on the Settings icon.
4. Tap on the Change Password option.
5. Enter your old voicemail password.
6. Enter your new voicemail password.
How do I check my voicemail from another phone?
To check your voicemail from another phone, follow these steps:
1. Dial your own phone number.
2. When your voicemail picks up, press the * key.
3. Enter your voicemail password.
4. You will now be able to listen to your voicemails.
